Our return policy only applies to a period of 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We do not accept returns of products that have already been used. This is due to hygiene and sanitary concerns.
Please note that refunds or replacements will only be approved for manufacturing defects. For sanitary reasons, we cannot accept returns of used products. In addition to this, refunds or replacements will not be processed if the product is damaged due to improper use (please refer to the instruction sheet that came with your product)
Incorrect use includes:
Using canines or front teeth for chewing/biting JawDesign
Chewing for an excessive amount of time (see instructions for recommended duration of use)
Quick and powerful bite that can damage the product due to factors such as the sharpness of the teeth
Questions regarding the refund and return policy can be sent to us at email@example.com